Would you like to work for the UK's Fastest Growing Used Car Dealership (Motor Trader Awards 2024) along with the best Aftersales Manager in Northern Ireland (NI Motor Industry Awards 2023)?
Saltmarine Cars have an exciting opportunity for a Service Advisor to join the company and become part of our successful Saltmarine Aftersales team.
Reporting to the Service Manager, the successful candidate will play a key role in handling customer enquiries face to face and on the phone, and liaise with the workshop to ensure our customers are kept up to date and communicate the work that has been completed on their vehicle.
Candidates must be able to demonstrate:
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Experience working in a busy service or retail environment
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Customer service experience essential
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Experience of using Microsoft Office, Excel & Outlook and comfortable learning new Computer software and packages
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The ability to work to deadlines
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Experience working as part of a team & building relationships
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Excellent communication skills
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Friendly and professional telephone & personal manner
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A desire to deliver 100% Customer Satisfaction
Personal Specification:
This is an exciting role for the right person with excellent customer service and communication skills to grow and develop within our company. Motor trade experience is desirable, although candidates with customer service and retail experience are encouraged to apply as full in-house and manufacturer training will be provided.
About Us:
Saltmarine Cars is one of Northern Ireland's largest independent family owned car dealerships. With over 50 years in business, we are franchise dealers for Hyundai and Mazda all at one convenient location just off the M1 Motorway at junction 14. We also have a great selection of approved used cars at our Used Car Centre, and provide Aftersales, service and parts for Ford, Hyundai, Mazda and Honda.
Why Saltmarine?
Progress your career – Our business is strong and dedicated to sustainable growth, job security and staff development.
Be more than a number – When you work at Saltmarine you become part of a family that genuinely cares about you’re wellbeing.
Join a winning team
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Winner - Innovation Award at the AutoTrader Retailer Awards 2024
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Winner - Fastest Growing UK Used Car Dealership at the 2024 Motor Trader Awards
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Winner - Aftersales Manager of the Year at the NI Motor Industry Awards 2023
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Winner - Rising Star of the Year at the NI Motor Industry Awards 2023
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Highly Commended - Sales Manager of the Year at the NI Motor Industry Awards 2023
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Highly Commended - Dealer Principal of the Year at the NI Motor Industry Awards 2023
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Shortlisted - For 9 categories at the NI Motor Industry Awards 2024
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Shortlisted - For 2 categories (Best use of Social Media & Future Star) at the Car Dealer Used Car Awards 2024
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Shortlisted - Family Business of the Year at the Business Eye Awards 2024
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Shortlisted - For 2 categories (Employer of the Year & Best SME Business) at the Mid Ulster Business Excellence Awards 2024
Salary
£31,000 OTE uncapped (depending on experience)
Interested?
Click the button below and complete an application form.
Alternatively you can post a copy of your CV along with a cover letter to: Human Resources, Saltmarine Cars, Tamnamore Road, Dungannon, Co. Tyrone, BT71 6HW
Saltmarine Cars is an equal opportunities employer.
Job Types: Full-time, Permanent.